Tìm việc làm

Operations Analyst

CÔNG TY CỔ PHẦN TRUSTING SOCIAL - AI Fintech Trusting Social

Hạn nộp: 10/12/2025

Chi tiết thông tin tuyển dụng "Operations Analyst"

Mức lương

Thương lượng

Địa điểm

  • Havanna Tower, Hàm Nghi, Bến Thành, District 1, Ho Chi Minh City, Vietnam

Mô tả công việc

How You'll Make an Impact
We're looking for two (2) proactive Operations Analysts to set up, run, and continuously improve our data operations. You'll keep pipelines and portals reliable, ensure lead flows and enrichments are timely and accurate, and produce clear operational reporting so our telesales and product teams can move fast with confidence. You'll work closely with analysts, engineers, and operators to identify issues early, address root causes, and elevate operational excellence.
What You'll Do
• Configure and maintain lead intake, routing, and enrichment flows.
• Own daily lead allocation/reallocation to meet SLAs.
• Run enrichment jobs and health checks; resolve anomalies quickly.
• Reconcile AGI product data (inputs, outputs, transactions) and close mismatches.
• Maintain the telesales portal (access, views, widgets, permissions).
• Ship daily/weekly ops dashboards; set alerts for freshness, volume, and error rates.
• Keep SOPs/runbooks current; drive RCA and prevention for data issues.
• Propose small process/tooling improvements to reduce manual work.

Yêu cầu công việc

1-3 years in operations/data ops/business ops/RevOps or similar.
Solid SQL (joins, windows, aggregations) and spreadsheets; one BI tool (Metabase/Power BI/Tableau/Looker).
Basic ETL/ELT knowledge; able to read job logs and triage incidents.
Meticulous, responsive, calm under pressure; strong ownership mindset.
Clear written updates and concise documentation.

Quyền lợi được hưởng

Thưởng
Competitive compensation, including 13th-month salary and performance bonuses.
Chăm sóc sức khoẻ
Comprehensive health care for you and your dependents.
Nghỉ phép có lương
Generous leave policies and flexible work hours.
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Thông tin công ty

Giới thiệu

CÔNG TY CỔ PHẦN TRUSTING SOCIAL - AI Fintech Trusting Social

We are an AI Fintech company specialized in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in the markets where we operate. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem-solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do and agility in execution.

We place great importance on doing what is right, what is best and what is innovative. And we are seeking people to champion these values and beliefs as we grow. If you are smart, driven and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We can satisfy your desire to explore new territory and give you the runway to make an impact.

Quy mô

Từ 101 - 500 nhân viên Nhân viên

Địa chỉ

TẦNG 8 TÒA NHÀ HAVANA, 132 HÀM NGHI - PHƯỜNG BẾN THÀNH - QUẬN 1 - TP HỒ CHÍ MINH.

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