Chi tiết thông tin tuyển dụng "Korean Native IT Support Leader"
Mức lương
Thương lượng
Địa điểm
- VISTA Building, 19 Tan Cang St., Ward 25, HCM City
Mô tả công việc
1. Excellent technical ability, in-depth understanding of the products supported by the team, and can provide technical consultation to the team.
2. Excellent team leadership skills, able to unite the team, and help team members maximize their strengths and improve their weaknesses.
3. Have a sense of community and responsibility, be able to align the policy of team, good at management and communication of employees, and be willing to make additional contributions for team.
4. Good process and risk management skills can ensure that the performance of the team is stable and continuously improved.
5. Have the willingness to improve themselves in technical, management and communication skills.
2. Excellent team leadership skills, able to unite the team, and help team members maximize their strengths and improve their weaknesses.
3. Have a sense of community and responsibility, be able to align the policy of team, good at management and communication of employees, and be willing to make additional contributions for team.
4. Good process and risk management skills can ensure that the performance of the team is stable and continuously improved.
5. Have the willingness to improve themselves in technical, management and communication skills.
Yêu cầu công việc
1. Provide technical consultation for team members to help team members solve cases quickly.
2. Regularly review the backlog of members to ensure that the backlog of team members is healthy.
3. Make recovery call for risky cases to minimize CPE risks.
4. Real-time monitor of sub team KPIs, take actions in time and regularly sync with TM/OM.
5. Align with team's policy, drive-related actions (throughput, KPIs, etc.)
6. Other daily/Weekly/Monthly work (1:1 talk, coach, attendance, scheduling, monthly review, team meeting, reporting, etc.)
2. Regularly review the backlog of members to ensure that the backlog of team members is healthy.
3. Make recovery call for risky cases to minimize CPE risks.
4. Real-time monitor of sub team KPIs, take actions in time and regularly sync with TM/OM.
5. Align with team's policy, drive-related actions (throughput, KPIs, etc.)
6. Other daily/Weekly/Monthly work (1:1 talk, coach, attendance, scheduling, monthly review, team meeting, reporting, etc.)
Quyền lợi được hưởng
Chăm sóc sức khoẻ
Once a year
Nghỉ phép có lương
20 days (12 days of annual leave and 8 days of sick leave)
Máy tính xách tay
Laptop provided.
Once a year
Nghỉ phép có lương
20 days (12 days of annual leave and 8 days of sick leave)
Máy tính xách tay
Laptop provided.
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm "Ứng tuyển" ngay dưới đây.
Thông tin công ty
Giới thiệu
Công ty TNHH iTechwx
We are iTechwx, established in mid-2022, with 700 employees across 4 offices in Ho Chi Minh City and Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, Microsoft Office 365.
Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers.
Accountability ensures that our team members remain responsible and dependable.
Passion drives our commitment to excellence and continuous improvement.
Professionalism guides our conduct, ensuring integrity and respect in all interactions.
Together, these principles shape us - iTechwx
Our culture is built on the pillars of accountability, passion, and professionalism. With these principles at the heart of everything we do, they are deeply embedded in every aspect of our operations, influencing how we cultivate talent and engage with our customers.
Accountability ensures that our team members remain responsible and dependable.
Passion drives our commitment to excellence and continuous improvement.
Professionalism guides our conduct, ensuring integrity and respect in all interactions.
Together, these principles shape us - iTechwx
Quy mô
Từ 501 - 1000 nhân viên Nhân viên
Địa chỉ
92 Nguyễn Hữu Cảnh, phường Thạnh Mỹ Tây, thành phố Hồ Chí Minh
