Chi tiết thông tin tuyển dụng "Digital Health Solutions Consultant, Core Diagnostics"
Mức lương
Thỏa thuận
Địa điểm
Hồ Chí Minh
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
- The Digital Health Solutions Consultant (DHSC) is responsible for driving the adoption, value realization, and business growth of the AlinIQ (DHS) portfolio.
- The role partners closely with the Core Lab Sales organization (Enterprise & Customer Experience teams) and reports directly to the Digital Health Solutions Executive (DHSE) to deliver data-driven insights, co-develop tailored solutions, and enhance customer outcomes.
- Drive customer loyalty and commercial success through effective deployment of DHS solutions Lead value-based selling and consulting engagements using the AlinIQ portfolio Develop organizational capability through talent development, training, and coaching programs Act as a bridge between commercial, technical, and external stakeholders to ensure successful execution of DHS initiatives
- Lead and execute marketing activities to promote the DHS (AlinIQ) portfolio, including campaigns, customer engagement initiatives, and value communication
- Develop and customize solution configurations tailored to specific customer needs, ensuring optimal alignment with clinical and operational workflows
- Positioning the DHS portfolio effectively within the market, highlighting differentiation and value realization
- Identify, develop, and manage pipeline opportunities for DHS solutions across accounts
- Work closely with Sales teams to qualify leads, prioritize opportunities, and drive conversion
- Maintain accurate tracking of opportunities, ensuring visibility of pipeline status, risks, and revenue potential
- Regularly review pipeline performance and implement actions to close gaps
- Lead end-to-end delivery of DHS projects, ensuring on-time, on-budget, and high-quality execution
- Act as a consultant to customers in designing new project workflows, optimizing lab processes, and integrating digital solutions
- Define project scope, milestones, and deliverables, and manage implementation from kick-off to handover
- Ensure smooth coordination between stakeholders during project execution
- Build and maintain strong relationships with Key Opinion Leaders (KOLs) in the healthcare and laboratory ecosystem
- Drive customer experience initiatives to enhance satisfaction, loyalty, and long-term partnership
- Capture customer insights and feedback to continuously improve solutions and services
- Support development of reference sites and success stories
- Collaborate with Government Affairs to support advocacy for laboratory digital transformation policies
- Contribute to shaping market awareness and positioning DHS solutions within national healthcare priorities
- Engage with relevant stakeholders (e.g., hospitals, associations, policymakers) to promote digital adoption
- Cascade global and regional DHS strategies to the local market
- Drive adoption and localization of new products and solutions
- Provide feedback to global/regional teams on market trends, customer needs, and competitive landscape
- Support launch readiness and execution of new product pipeline
- Work closely with Sales, Service, Marketing, IT, RA/QA, and other functions
- Ensure alignment and smooth execution of projects and business initiatives
- Resolve cross-functional issues and drive effective communication across teams
- Bachelor's degree in biomedical engineering, IT, or a related field
- 3-5+ years in project management, product management, solution consulting, or commercial roles
- Experience in healthcare, diagnostics, or digital health solutions preferred
- Proven track record in cross-functional collaboration and stakeholder management
- Strong project management and execution skills
- Strategic thinking with commercial acumen
- Excellent communication and stakeholder engagement
- Problem-solving and decision-making capability
- Excellent communication and customer management skills
- Ability to work under pressure and solve complex problems
- Proficiency in English (both written and spoken)
- Familiar with digital solutions / lab workflow / IT integration is a plus
- Medical Devise IT workflow expert is an advantage
- Excellent written and verbal communication skills.
- Bachelor's technology degree in business, medical technology or other relevant fields.
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Abbott Laboratories. GmbH
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