Develops and maintains the close relationship between business and IT, contributes to the alignment between business needs and IT services provided.
Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities.
Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
Tracks the status of business requirements (including all rejected requirements) throughout the project life cycle and manage the approval of changes to requirements.
Contributes in the Business Case development and presentation including business impact analysis.
Develops functional, system and program specification from the business requirements.
Involves in the business processes modeling, design, analysis and improvement.
Reviews test plans to ensure that all business scenarios are covered.
Involves in the testing process to ensure that developed solutions provide the desired business outcome.
Conducts the transition documents including operational support and guidelines.
Organizes necessary training to end-users and operation team to ensure that they use and operate the solution correctly.

Bachelor's or above degree in the field of Finance or IT
Experienced in financial service, business analyst, especially securities brokerage & trading
Strong business and systems analysis skills
Strong in requirements management, business case/user case development
Strong decision making / problem solving skills
Ability to conduct cost/benefit analysis
Excellent written and verbal communication skills
Well understand how to communicate difficult/sensitive information tactfully
Ability to present ideas in business-friendly, user-friendly language, delivers informative, and well organize presentations
Proven analytical, evaluative, and problem-solving abilities
Exceptional customer service orientation
Extensive experience working in a team-oriented, collaborative environment
Highly self-motivated and directed